Saturday, May 16, 2020
Documentation - Technical and Program Related Documents
Documentation - Technical and Program Related DocumentsFirst, let me say that the writing, editing, and reviewing technical and program-related documents can be very time consuming. With a good sales team, it is a good idea to take some of the work off of your sales staff.Some companies involve more than one department and other have separate departments which deal with each area separately. With that said, if your sales staff has their own specialist in each department, they can keep their eye on the daily sales activity. If the documentation is primarily written by a coordinator or other department head, they can stay aware of how the technical documents are progressing.The best way to organize a department for documentation is to offer each individual an easy way to check on the progress of the project and put them into various groups according to their individual skill sets. One person could be managing a technical document, while another might be overseeing a marketing document or a program document.This allows them to keep track of their tasks and assign them to their staff members accordingly. Each of these documents has a different person assigned to them, which allows you to move people around as the document's progress.Let's look at another simple fact of the sales process. There is always someone else who wants to have a piece of the action. Most salespeople have been there many times before and are used to dealing with client after client.They know that their client will need the services of a bookkeeper, a secretary, a copywriter, an HR representative, and a marketing director. When you're already dealing with that many projects a year, having a group of specialists is a great idea to split up the responsibility. Because all of the most important pieces of the program are presented to the company in their entirety, it is imperative that the sales staff provide a good presentation. The first impression of the company is what will carry the most weig ht, so they need to make sure the sales presentation is a positive one. You also want to make sure the sales presentation includes the sales pitch that will get the client to sign on the dotted line.Taking care of all of the most important aspects of the sales process and keeping everyone fully aware of the information, can help you handle all of the technical and program-related documents. Weighing the strengths and weaknesses of each department can help you make good choices for the future, as well as help you manage the current program.
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